Research & Reporting Agent

Technology Stack:

Challenge:

Client proposals required 10-15 hours of manual research per project. Team was spending 60% of time on research instead of high-value consulting work.

Solution:

Built RAG-powered research agent that searches company knowledge base, industry reports, and client data to generate comprehensive research summaries and draft proposals.

Customer Support Agent

Technology Stack:

Challenge:

Support team handling 500+ inquiries/day. 70% were repetitive questions (shipping, returns, sizing). Response time averaging 4-6 hours.

Solution:

Deployed AI customer service agent with RAG access to product catalog, FAQs, and order systems. Handles tier-1 support, escalates complex issues to humans.

Lead Qualification Agent

Technology Stack:

Challenge:

Agents spending 15+ hours/week qualifying leads manually. High lead volume, low conversion. Missing opportunities due to slow follow-up.

Solution:

Built sales qualification agent that engages leads via email/SMS, qualifies based on budget/timeline/needs, books showing appointments, and updates CRM automatically.

Appointment Scheduling Agent

Technology Stack:

Challenge:

Front desk staff overwhelmed with appointment booking calls. 20% no-show rate. Poor patient experience with long hold times.

Solution:

HIPAA-compliant scheduling agent that handles appointment requests via phone/web, sends reminders, manages rescheduling, and integrates with EHR system.

Data Analysis Agent

Technology Stack:

Challenge:

Analysts spending 40% of time on data extraction and report generation instead of strategy. Weekly client reports required 8 hours to compile.

Solution:

Built data analysis agent that pulls from multiple sources, analyzes trends, generates visualizations, and creates client-ready reports automatically.

Multi-Agent System

Technology Stack:

Challenge:

Customer onboarding took 14 days with 7 manual handoffs across departments. Frequent errors, delays, and poor customer experience.

Solution:

Implemented 5-agent orchestration system: intake → verification → account setup → training scheduler → follow-up. Fully automated workflow with human oversight.